FAQ

The Hairbrush Cleanser is designed to remove oil, styling residue, dust, and daily buildup from hairbrushes and combs. Regular cleaning of your tools helps support a cleaner scalp and a more effective haircare routine.

We recommend cleaning your tools once a week for regular maintenance. If you use a lot of styling products or have an oilier scalp, you may cleanse more frequently as needed.

Yes — the cleanser is designed with wooden tools in mind.

Dry the wood fully after rinsing, and use a wood balm monthly to keep it conditioned.

Yes — the cleanser is designed with boar bristles brushes in mind.

After rinsing, dry the bristles completely, and condition them monthly with a light oil to maintain softness.

Yes, the cleanser is suitable for plastic, metal, and mixed-material brushes and combs.

Yes — the Hairbrush Cleanser can be used on detachable, non-electrical attachments such as brush heads or comb attachments.

Always detach the accessory completely from the device before cleaning. Do not use on motors, vents, electrical components, or non-removable parts. Ensure attachments are fully dry before reattaching or using again.

Dish soap and vinegar are general household cleaners, not designed for the combination of sebum, styling products, and debris that accumulate in hair tools. While they may remove some surface oil, they often require soaking, scrubbing, or repeated cleaning to be effective.

These methods can also be harsh on certain brush materials, such as wood handles and natural boar bristles, which are sensitive to prolonged moisture and strong cleaners.

The CIERGA Hairbrush Cleanser is formulated specifically for hair tools. It gently lifts and rinses away buildup while remaining suitable for all common brush and comb materials, making it easier to clean regularly without damaging the tools you use every day.

The Hairbrush Cleanser is made for regular maintenance and the gentle removal of buildup from your tools. It is not a disinfectant, but consistent cleaning helps support a cleaner, more hygienic brush over time.

Yes. The formula is designed for gentle, regular maintenance when used as directed. Consistent care helps prevent heavy buildup over time.

The Hairbrush Cleanser is formulated without added fragrance or essential oils. It is designed to deliver a clean, subtle experience without overpowering scent.

Orders are typically processed within 1–3 business days. Once shipped, you will receive a confirmation email with tracking information.

Due to the nature of our products, all sales are final and we do not accept returns.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and a photo of the issue. We’ll review it and make it right.

If your question isn’t answered here, feel free to reach out through our Contact page.